What you will do
Job Summary
GEP is looking for a PMO especially, focused on customer centric operations for their technology operations in Navi Mumbai.
The intended role is to implement and manage project management and participate in the development of long term strategy for the future direction of Technology team.
Responsibilities
The Project Management Officer (PMO) would be required to work closely with the Head of Technology and Leads across India and globally to standardize project management processes, tools, techniques and templates.
The PMO will maintain a repository for project proposals, plans, status reports and change requests. By overseeing multiple IT projects, s/he ensures the projects comply with standards.
S/He also improves project management capabilities in the organization by providing training, mentoring and coaching to personnel to increase their competence and skills.
Additionally, the PMO would conducts post-project reviews to document the lessons learned and continuously improve the IT project management process.
Job Summary
GEP is looking for a PMO especially, focused on customer centric operations for their technology operations in Navi Mumbai.
The intended role is to implement and manage project management and participate in the development of long term strategy for the future direction of Technology team.
Responsibilities
The Project Management Officer (PMO) would be required to work closely with the Head of Technology and Leads across India and globally to standardize project management processes, tools, techniques and templates.
The PMO will maintain a repository for project proposals, plans, status reports and change requests. By overseeing multiple IT projects, s/he ensures the projects comply with standards.
S/He also improves project management capabilities in the organization by providing training, mentoring and coaching to personnel to increase their competence and skills.
Additionally, the PMO would conducts post-project reviews to document the lessons learned and continuously improve the IT project management process.
- Program Charter Provides an overall vision of the program goals and objectives to the team members.
- Work Plans Lay down detailed schedules of activities, milestones, and deliverables of the project team, and identifies the resources available.
- Governance Plan Identifies the roles and responsibilities of each member of the project team.
- Work Breakdown Structure Defines the specific deliverables due from each team, at each stage of the project.
- Communication Plan Establishes the protocol, procedure, and methods to communicate project information and issues among members of the team.
- Forms and Templates Simplify communication, record-keeping and reporting.
- Risk Analysis Lists out potential problems and chances of deviance from the project methodology, the probability of such occurrences, the possible impact, and possible solutions.
Key skills and experience:
- Achieving Results – Be aware of key business objectives, and ensure these are applied appropriately to all business activities.
- Customer Focus (internal & external) – Effective in anticipating and understanding customer expectations, and ensure customer requirements are met and expectations appropriately managed. Able to build partner relationships with customers, and focus on solving their problems.
- Problem Solving and Decision Making – Able to solve problems in a measured and creative way. Capable of independently assessing a wide variety of tasks, and be proactive in relation to identifying and undertaking activities that are to the benefit of the business. Able to balance long and short term objectives, and understand business value. Be responsible for own decisions.
- Influencing and Impact – Effective at identifying goals and objectives, and motivating and leading others towards their achievement. Able to network throughout the wider Technology community.
- Innovation, Flexibility and Adaptability – Undertake tasks with a positive attitude and respond well to management and client requests. Working locations may include a variety of GEP and client sites. Must be prepared to meet business goals and respond well to change.
What you should bring
Qualifications
- 15+ years of experience leading multiple teams across multiple products and geographies.
- At least 5 years project management experience, in a role that requires involvement and understanding of business activities.
- Analytical Thinking – Effective at acquiring an understanding of a problem or situation, and developing an approach to interacting with the situation.
- Strategic Perspective – Needs to keep overall objectives and strategies in mind, and not be deflected by matters of detail.
- Applying standards – Effective in the application of relevant industry and process standards to all tasks undertaken.
- Industry Developments – Must take initiative to ensure technical skills and specialisations are kept.
- Up to date in line with industry developments and ensure that all relevant skill sets are current.
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