Job Description :
The Opportunity:
As an Associate Consultant you would be responsible for providing technical and consultative assistance on engagements implementing the OpenText Documentum product suite for our world-wide customers. Understand customer requirements, conduct detailed technical design, determines level of effort & implementation approach, performs installation, development & integration and prepares technical documentation. Key responsibility is to assist the project manager and other senior staff as part of consulting engagements to evaluate client needs, assess implementation options, propose appropriate solutions and ensure delivery quality. Capable of performing assigned tasks with minimal supervision. Provides assistance and guidance to junior staff members in solving technical implementation issues.
You are great at:

  • Represent OpenText in a professional manner to customers, partners and other OpenText personnel at all times
  • Support and report to engagement project manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures
  • Establishes relationships with client technical counterparts. Participates in client meetings related to solution scoping and planning. Assist in the creation of proposals that address current and evolving client requirements
  • Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach
  • Perform installation, development, configuration, integration and testing activities. Collaborate with senior staff and the engagement project manager as required during difficult customer situations. Work in conjunction with colleagues and the Product Support organization to ensure effective resolution of technical issues encountered during implementations
  • Perform code reviews and periodic quality checks to ensure delivery quality is maintained
  • Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements
  • Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions to customer personnel when authorized by management
  • Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements
  • Acquire OpenText Proven Certification in Documentum Content Management, administration, programming, development

What it takes:

  • 2 years of experience with Excellent grasp of Documentum platform and D2 and the value proposition it offers to customers
  • Recent development experience in LSQM, LSRD, eTMF or SSV would be a great value add.
  • Migration experience using Migration tools such as FME Migration Center, Content Bridge etc.
  • Working knowledge of various flavors of Unix (AIX, Solaris, Linux etc) and Windows operating systems
  • Solid understanding of application architecture design principles, design patterns, database modeling and service oriented architectures
  • Knowledge of systems architecture design & planning utilizing physical and virtualized environments
  • Proficient in techniques for performance testing and tuning RDBMS query performance
  • Good understanding of internet protocols, network and application security methods

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