Business: Global Finance Operations
Open positions: 1
Role Title: Assistant Manager – Finance Operations
Global Career Band: 7
Location : Gurgoan
Recruiter Name : Manasi Mahajan
Why join us
FSO Saracen undertakes FSO offerings to provide 24/7 Saracen application support used by all the respective sites / regions (c.2500 users) to promote their numbers (Balance sheet and P&L) into the different set of monthly, quarterly, half yearly and annual financial and regulatory reports.
FSO service offerings for (1) System Incident Management, (2) User Training and Education, (3) Query Management, (4) Reference Data Management, (5) System Monitoring, (6) Data Integrity / Assurance, (7) System Security & Controls, (8) Change liaison activities.
The Opportunity:
- Hyperion Financial Management (Saracen, COBRA, Web Analysis for dashboards and future project deliveries)
- Cognos ePlanning (principally Contributor) and TM1
- The extended functionality provided by the Query Management tool
- For the Finance Systems Performance dashboard, run daily tests and update the dashboard with availability status, documenting and escalating any live issues to Application SME’s and UK Application Maintenance management
- Professionally handle queries and issues from global users, understand and interpret information and route issues to relevant colleagues
- Proactively identify issues and escalate with relevant teams (Business, IT etc)
- Build strong effective relationships with colleagues and other teams
- Asst Manager will be overall responsible for executing all assigned activities (standard and non-standard) pertaining of Finance Systems Saracen Support.
- Business / Function:
o Troubleshooting user issues, user guidance and knowledge sharing
o Perform monthly scheduled system admin tasks
o Review critical tasks
o Amend and create SOP’s as per the changes in the business function
Customers / Stakeholders:
o Ability to Interact and build rapport with customers
o Provide additional support on ad hoc activities (UAT)
o Identifying and implementing improvements in a continuous manner from a system & data standpoint.
Teamwork:
o Effective communication within the team and with cross functional teams/stakeholders
o Take accountability and ownership of the tasks and responsibility assigned
Operational Effectiveness & Control:
o Ensures adequate controls are in place, documented and evidenced by the team
o Communications are clear, documents are of a high quality
Qualifications
What you will need to succeed in the role: (Minimum Qualification and Skills Required)
• B.Com / M.Com / CA or ICWA Inter with overall 3-6 years work experience
• 2+ years of experience of working on Finance Application / tools
• Technical and functional expertise in MDM and DRM tools
• 2+ years of Oracle ERP / Hyperion Financial Management suite experience
• Exposure to Accounting, Financial Systems Support, Systems Development and Project Management
• High level of analytical skills and ability to grasp complicated functions in short period of time and transfer knowledge appropriately and document / test as necessary to meet SOX standards
• Excellent communication skills and Interpersonal skills
• Excellent MS Excel skills
• Effective time management skills and ability to work under pressure with challenging deadlines
• Sound problem solving, planning & organizing skills
• Self-motivated and good team player
• Robust experience in planning and organizing work in a global environment
• Should be flexible to stretch at work across shifts
What additional skills will be good to have(List out good to have skills and certifications)
• Establishing and building user confidence in a robust GFA Support function
• Understanding and interpreting data calculations and validation within the application.
• Evidencing a proactive approach – it is fundamental for this role that all stakeholders are kept informed of the progress of issues raised towards resolution
• Focusing on the delivery of an excellent support function and surpassing user expectations
• Meeting the shrinking operational timeline for the reporting requirements
Link to Candidate User Guide:
(Or)
Go to the below link and type ‘IND GSC : IJP Applicant User Guide‘ in search bar.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.’
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***
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