Roles & Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES –
AR Management
• Manage outstanding and overdue receivables and minimize the risk of non-receivable accounts.
• Daily onsite contact with customers based on the latest available A/R aging list, with an objective to make sure proper actions for problem solving are taken by contacting the right persons.
• Need to visit customers frequently to solve their queries and for payments.
• Interact and co-ordinate with sales and distributors on collection matters.
• Maintain good customer relationship while driving collections.
• Ensure up to date and correct input and output of call register with comments from Customers in the accounting system.
• Support and work with internal counterparts on cash application of customer payments to ensure timely update of AR aging.
• Ensuring customers are aware of all Align’s payment systems; bank transfers with local bank accounts where available, and for Cheque pick up.
• Make proposal for customers to be put on Credit Hold in line with the Terms and Conditions of Align Technology.
• Demonstrate think customers attitude.
• Liaise with internal counterparts on billing and collection related issues.
• Prepare and propose for approval payment plans to customer and credit management.
• Regular reporting to relevant stakeholders on the AR status and issues.
Deliver any ad hoc reports for business needs.
EXPERIENCE/QUALIFICATIONS –
The requirements listed below are representative of the knowledge, skill, and/or ability required.
• B. Com/M.Com from a reputed university working in CA firm
• Overall experience with at least 4-6 years of relevant experience in Invoicing, Credit Control and AR Collections.
• Working experience in a multinational company environment preferred, with the ability to operate in diverse cultures.
• Able to work with customers in an assertive but pleasant demeanor, with a high level of independence.
• Ability to work with distributors and sales team effectively and manage AR collections.
• Customer facing experience and be able to have effective conversations with end customers.
• Able to work effectively in a fast-paced growing organization.
• Flexible and able to work in a changing environment.
• Ability to work cooperatively and collaboratively with all levels of employees, management as well as external customers.
Eligibility
B.com/M.Com
Company Introduction
Our Client is a global medical device company with industry-leading innovative products. They want to help dental professionals achieve the clinical results they expect and deliver effective, cutting-edge dental options to their patients.
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