Job Description :
Microsoft Teams is the fastest growing business application in Microsoft’s history at 115M daily active users.
Microsoft Teams is a communication and collaboration hub for teamwork and on course to totally disrupt the team collaboration space. As the foundation for teamwork and intelligent communications, Teams is a highly extensible hub and conversational canvas for first & third-party integrations. Our team’s mission is to drive Microsoft Teams as a platform for third party developers to build high quality and business relevant apps and services.
Come and join an evolving team with a growth mindset to drive Teams store quality by enabling third party developers to publish enterprise grade, collaborative app experiences on Teams. In this role, you’ll work with ecosystem partners, engineering teams, and vendors to drive operational excellence for app publishing and maintenance with developer experience and quality at the core.
• Manage and track store operations ensuring third party developers can publish high quality apps in an agile manner.
• Enhance app publisher experience by driving process improvements for Teams store app validation.
• Collaborate with product managers, ecosystem program managers, and design teams to define quality metrics for store.
• Communicate with app publishers to enable effective issue resolution.
• Partner with globally distributed teams to release tools that enable developers to easily identify quality issues prior to app submission.
• Leverage best practices, systems, and tools to manage operational escalations from stakeholders and developers.
• Identify gaps in developer experience during app publishing process and design tools to mitigate common issues.
• Contribute to the overall product strategy and roadmap.
• Utilize reports to track publish process and store metrics, align stakeholders through regular updates, and adjust your execution plan.
• 5 years of product/program management experience with proven success in working with partners.
• demonstrated ability to build and critique user experience, software, and app interface design.
• experience on validating apps on an enterprise app store will be a plus.
• demonstrated ability for effective vendor management.
• excellent written and verbal communication/presentation skills through all levels of the organization, technical and non-technical
• outstanding analytical and problem-solving skills including attention to detail combined with an ability to derive insights from available data.
• proficiency in cross-discipline leadership, collaboration, and ability to influence for impact.
• innate curiosity and ability to self-start in an ambiguous and rapidly changing startup environment.
• bachelor’s degree in computer science (or equivalent experience)


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