Industry: Aviation / Airline
Skills: ticket booking, driver development, air service development, security, security operations, ground improvement, management, airline reservations, security training, security management, technology trends, ground investigation, ground control, airlines, cabin crew activities, ground handling, air ticketing, ticketing, airline ticketing, photographic memory, ground staff activities, communication skills, airline management, customer service, badges, international flight operations, personnel security, airport
If you need anything then contract our HR. Mr. Ajay Singh:- 7570010740
Skills: Good Communication Skills & pleasing behavior
Educational Qualification : 12th pass or above can apply.
Fresher / Exp Can Apply.
Salary- 20,000.00/- to 45,500.00/-
Location- All India
More Info…
Responsibilities:
• Improve customer service experience, create engaged customers, and facilitate organic growth.
• Take ownership of customers’ issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused On that mission.
• Develop service procedures, policies, and standards.
• Keep accurate records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Most importantly, airlines often experience bad weather and equipment malfunctions that change flight schedules and sometimes even cancel flights. The agent must be able to advise travelers of bad news about canceled flights, diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise.
More Info…
If you need anything then contract our HR. Mr. Ajay Singh:- 7570010740

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