• Hiring, supervising, and evaluating staff members.

• Delegating tasks and ensuring that they are completed in accordance with existing policies and procedures.

• Greeting and directing visitors to the appropriate parties.

• Handling basic office duties, such as answering and routing phones, responding to emails, maintaining employee, financial, and client records, and data entry and reporting.

• Answering questions and finding information for employees, vendors, clients, and lenders.

• Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties.

• Ensuring that the office is well-maintained, organized, and secure.

• Assisting with special projects, such as process improvements and budget development.

• Developing and implementing new policies and processes.

• High School Diploma or equivalent, degree may be preferred.

• Experience in administrative support field.

• Professional appearance and courteous manner.

• Clear, polite phone voice.

• Exceptional interpersonal and written and verbal communication skills.

• Proficiency with office technology and equipment, including fax machines, printers, copiers, scanners, and computers.

• Creativity and strong problem solving skills.

• Solid presentation skills.

• Strong task and time management skills.


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