Exp:6 Months—5 Yrs
Qualification:
• Engineering Graduates/Arts & Science Graduates
• Post-Graduates il0+ 3 Yrs of Diploma (No Backlogs)
Tech-Skills:
• Fundamentals of Networking
• Computer Hardware
• Operating Systems
• ISP & Router installation
Soft Skills:
• Good Communication Skills
• Good Comprehension
• Conversational Skills
Requisites:
-Prior experience into handling US customers for Technical support
-A Good Team Player
– Shilling to take initiative to resolve issues
– Voice — Up selling / Cross selling would be an added advantage
Job Responsibility:
• The person would be responsible for handling customer calls
• Troubleshooting technical issues related to operating systems J Routers i Modems & ISP related issues
Note: Candidates need to carry a govt ID proof for the walk ins.
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