Hi Dear Applicant,

We are looking for technically skilled candidates with excellent interpersonal skills for the Technical Support position. Technical Support Officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, Technical Support Officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Technical Support Responsibilities:
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Degree in Computer Science or Information Technology.
Certification in Microsoft, Linux, or Cisco is advantageous.

Venue :

Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Buss-stop or KFC Bus-stop

Contact Details :

HR – SHARON

Phone – 9513140404

Send you Resume Email Id – [HIDDEN TEXT]

Interview Days – Monday to Saturday

Timings – 9: 30 am to 2:00 pm

Documents Required :

Fresher :

10th / 12th / Graduation all semester Marks card

Aadhar Card ID proof

Pan Card ID

Experience :

Previous Companies Offer letter / relieving letter / one month pay slips

10th / 12th / Graduation all semester Marks card

Aadhar Card ID proof

Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************


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