Roles & Responsibilities
Specific Responsibilities

Provide guidance to the team on daily, monthly, and quarterly work plan in accordance with the formulated targets.
Actively co ordinate and participate in the morning Huddle.
Monitor and maintain the sourcing funnel adequately.
Conduct ‘on the job’ training for the sales executives by going with them for the sales call.
Service the needs of the existing customers whenever required.
Manage and conversion rate of Appointment – Login, Login to Sanction & Sanction – Disbursement.
Work closely with the collection team to ensure healthy portfolio quality.
Review DSR on a daily basis.
Monitor quality of file and guide team on completeness and quality.
Co ordinate with credit on smooth sanctioning of file.
Consistent visit to important Channel partners.
Actively participate in events, seminars and all other sourcing activities.
Keeping up to date with products and competitors.
Deliverables
Achieve Target conversion on Appointment – Login, Login to Sanction & Sanction – Disbursement.
Manage the relationship and source leads as per the defined target.
Target achievement on monthly collection efficiencies across.
Nil customer service issues, High CSAT scores.
Team Training and education of policies and product across his team members.
Manage attrition in the team.
Eligibility

Graduation /MBA (Marketing).
At least 2-5 years of relevant sales experience from Education Loan, secured loan and unsecured loan.


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