Service Delivery Officer-RA RURAL BRANCHES-Branch Operations Job For 0-50 Year Exp In Kotak Mahindra Bank Limited India – 3938742

JOB ROLE :
.Handling personalized service requests of customers.
.Generation of timely business MIS.
.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
.Coordination with CPC/RPC/Investment desks for account opening of customers.
.Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
.Developing and maintaining banking relationships with a select group of high net worth customers
.Excellent communication skills with customer service orientation
.Courteous and polite.
.Good knowledge of Microsoft excels. Understanding of banking norms and processes.