Core Responsibilities
Ensure fact based, timely payments from customers are received by SCIEX to drive past dues and
DSO improvements
Review ledger to identify customers that do not pay through the normal billing process, qualify them
Contact customers through e-mail and phone to chase (overdue) invoices
Contact customers to reconcile the accounts, resolve discrepancies and ensure a timely inflow of
funds
Put customers or orders on hold, releases the holds based on the information received from the
customer (annual statements, D&B information, legal and organizational structure), (payment) experience with that customer and company policies
Execute dunning process according to company and local procedures and start legal procedures
according to credit policy
Set credit limits of customers and payment terms according to defined corporate matrix
Interface with customers, sales department, customer service department, service, finance, legal
departments etc. as appropriate to solve problems

  • Critical Success Factors:
    • Minimal 3-5 years working experience in a similar function
    • Fluent in English both written and verbal
    • Proactive problem solver who will take full ownership for the portfolio assigned
    • Confident user of MS Office (Excel), Experience with ERP system (Oracle)
    • Customer orientated, flexible, innovative and enthusiastic
    • Possess the ability to analyze and interpret customer and payment information
    • Track record of achieving DSO improvements and hitting cash collection targets – result oriented
    • Previous experience in setting up or improving a collections process, able to deliver improvements
    • A ‘Can Do’ and ‘Let’s Do It’ attitude
    • Effective communicator verbally and through reporting to all stakeholders
    • Understands the commercial side of the business
    • Teamwork – must be able to influence teams/associates from multiple disciplines/companies
    • Ability to influence others – must be able to inform, convince, and persuade others to action using DBS to drive sustainable results
    • Results oriented – must deliver sustainable results
      When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.
      Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
      If you’ve ever wondered what’s within you, there’s no better time to find out.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.


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