Job Description :
The successful candidate will lead a team which ensures that financial operations are prepared for our continued expansion and reports into FinOps Manager – AP. This will include managing a team that works with our Retail partners, finance, fulfillment center operations teams to ensure we service our vendors in a manner fitting with our ‘Customer Obsession’ philosophy.
The FinOps Manager – AP is responsible for smooth operations of WW Vendor Payables operations at Hyderabad, which includes Vendor Queries related to payment, vendor master setup for Inventory business and other proactive Vendor Payables activities. This position will be responsible for a process within Accounts Payable Operations including: hiring, training, and employee development managing group workload and establishing priorities ensuring existing policies and procedures are followed managing annual performance targets creating and monitoring appropriate performance metrics. This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners.
The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers / vendors.
Business Responsibilities
. Leading and developing a team of 15+ FinCoM Analysts
. Drive development and expansion of processes required to execute on-time payments to Vendors, on time query resolution
. Owns defining / adhering to policies related to AP and drive consistency with entities globally.
. Solving complex customer/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.
. Build and monitor performance metrics, with principal focus on ensuring on-time payments, process improvement initiatives and estimating future headcount growth by country
. Drive the expansion of self-service functionality in order to improve vendor experience and reduce manual processes
. Maintain weekly and monthly communications and metrics reporting with BP teams. Developing, modifying and maintaining the operational and design effectiveness of internal controls
. Partnering with Internal Audit and QC Team
. Lead cross functional systems and process improvement initiatives
Basic Qualifications :
Knowledge & Skills/ Business Acumen/ Education & Experience
– Bachelors(B.com or equivalent) with 8+ years of post-qualification experience in Finance operations/Shared Services, Accounts Payable.
– 4+ years of managerial experience
– Experience in AP operations in large multi-national organizations.
– Worked in Customer focused teams (both Internal / External).
– Interpersonal skills – including written and oral communication skills.
– Experience in Six Sigma defect reduction techniques (DMAIC, etc.)
. Experience in managing inventory AP process is a must.
Preferred Qualifications :
– Masters (MBA/M.Com or equalient) with 8+ years of post-qualification experience in Finance operations/Shared Services, Accounts Payable.
– 4+ years of managerial experience
– Experience in AP operations in large multi-national organizations.
– Worked in Customer focused teams (both Internal / External).
– Interpersonal skills – including written and oral communication skills.
– Experience in Six Sigma defect reduction techniques (DMAIC, etc.)
– Experience in managing inventory AP process is a must
– Experience in Oracle Financials
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