Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : Bachelor of Business Administration
Are you curious, motivated, and forward-thinking At FIS, youu2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
Position u2013 Business Analyst
Required Experience u2013 4 to 10 Years
Work Location u2013 Whitefield, Bangalore
Educational Qualification u2013 Bacheloru2019s degree in Business Administration/ Finance/ Computer Science/Information Systems or the equivalent combination of education, training, or work experience.
About Team:

  • Robotic Process Automation team focused on automating solutions for Payments domain.
  • The projects will be on the paymentu2019s domain.
  • Conduct various types of research and analysis to support business operations of an internal business segment, division, group, or line of business.
  • Assist management in resolving business issues in an effective and productive manner.
  • Design, document, and re-engineer business processes and publish business metrics results.

What you will be doing:

  • General Shift with 3-4 hours overlap to the US business day.
  • Performs analyses of the business goals, objectives and needs of the general business environment for appropriate FIS segment, division, group, or line of business.
  • Performs research and analysis to support business operations and presents findings to manager or project leader.
  • Plans and designs business processes and make recommendations and changes to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
  • Utilizes systems and data to resolve business issues in the most effective and productive manner.
  • Identifies and implements best practices and suggests how to improve current practices.
  • Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.
  • Develops recommendations to solve problems and issues related to business operations.
  • Analyzes and documents business processes and metrics and identifies improvement opportunities.
  • May train internal employees on changes to business practices, processes or procedures.
  • May perform special projects upon request and on occasion.
  • May provide coaching and/or guidance to less experienced Business Analysts.
  • Other related duties assigned as needed.

Skills & Abilities:

  • Knowledge of financial services industry
  • Knowledge of basic financial analysis principles and ratios
  • Proficiency in standard office software, such as MS Office, Visio, MS Access, etc.
  • Proficiency in industry-standard process methodologies, e.g., Six Sigma, LEAN, ISO, CMM, etc.
  • Excellent verbal and written communication skills to audiences of various levels in the organization, e.g., executive, management, individual contributors
  • Willingly shares relevant knowledge and expertise to other resources
  • Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
  • Ability to persuade and influence others on the best approach to take
  • Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
  • Is resourceful and proactive in gathering information and sharing ideas

What you bring

  • Functional expertise in the paymentu2019s domain
  • Be able to drive automation projects from a BA standpoint for the business problems
  • Excellent verbal and written skills

Bonus if you have:

  • RPA exposure and tools
  • Technology background in Payments Systems
  • Agile development experience

What We offer You:

  • A range of benefits designed to help support your lifestyle and wellbeing
  • A multi-faceted job with a broad spectrum of responsibilities
  • An international work environment and a dedicated and innovative team

Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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