Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for Manager of Site Reliability to join our Cloud Infrastructure Engineering division. Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services. We are directly responsible for thousands of servers, petabytes of storage, and handling tens of thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine.
But enough about us let’s talk about you!
You’re a technologist at heart and a leader with a passion for developing top talent. You are a curious team player, someone who loves to explore, learn, and make things better. You are excited to uncover inefficiencies in business processes, creative in finding ways to automate solutions, and relentless in your pursuit of greatness. You love the technical work, but you recognize that growing a strong team is paramount when it comes to solving some of the organization’s biggest challenges.
The Team: We are a bunch of Site Reliability Engineers who are passionate about reliability, automation, and scalability. We use an agile based framework to execute our work, ensuring we are always focused on the most important and impactful needs of the business. We support systems in both private and public cloud and make data-driven decisions for which one best suits the needs of the business. We are relentless in automating away manual, repetitive work so we can focus on projects that help move the business forward.
Job Responsibilities
We are looking for Manager of Site Reliability to join our Cloud Infrastructure Engineering division. Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services. We are directly responsible for thousands of servers, petabytes of storage, and handling tens of thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine.
But enough about us let’s talk about you!
You’re a technologist at heart and a leader with a passion for developing top talent. You are a curious team player, someone who loves to explore, learn, and make things better. You are excited to uncover inefficiencies in business processes, creative in finding ways to automate solutions, and relentless in your pursuit of greatness. You love the technical work, but you recognize that growing a strong team is paramount when it comes to solving some of the organization’s biggest challenges.
The Team: We are a bunch of Site Reliability Engineers who are passionate about reliability, automation, and scalability. We use an agile based framework to execute our work, ensuring we are always focused on the most important and impactful needs of the business. We support systems in both private and public cloud and make data-driven decisions for which one best suits the needs of the business. We are relentless in automating away manual, repetitive work so we can focus on projects that help move the business forward.
Job Responsibilities
- Lead and develop a multidisciplinary team of Site Reliability Engineers responsible for maintaining the availability of critical infrastructure systems and services (Linux, storage, authentication, DNS, etc.)
- Ensure product success through the strategic use of technologies such as Linux, Oracle, private/public cloud, monitoring, storage, load balancing, and CI/CD
- Drive tri-annual release planning for teams within span of control contribute to the future state of the business through the annual strategic planning process
- Develop software-based, automated solutions to core business problems
Typical Qualifications
- 5+ years of leading teams in a technical operations environment
- Expertise in the delivery, maintenance, and support of Linux systems and infrastructure
- Expertise in the delivery, maintenance, and support of SAN/NAS storage systems and infrastructure
- Expertise in promoting and driving system visibility to aid in the rapid detection and resolution of issues
- Proven experience scaling and growing systems in both public and private cloud environments
- Proficiency with configuration management, Infrastructure-as-Code, Linux, and API integration
About athenahealth
- Our Mission: To unleash our collective potential to transform healthcare.
- Our Location: This role will be based in Chennai, India. Our Global Headquarters is located in Watertown, MA, just a few miles from Boston. We have two other India locations in Bengaluru and Pune.
- Our Culture: If you’re curious, passionate and want to connect with work that matters, you’ve come to the right place. At athenahealth, our employees (or ‘athenistas’) are committed to making healthcare smarter. At the heart of athenahealth’s culture is unconditional positive regard for one another, our customers, their patients and our community. We take time to celebrate diversity and our accomplishments, and strive to be powerfully relevant and refreshingly candid in everything we do.
- Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support (We were named one of the 2018 Best Workplaces for Commuters!), collaborative work spaces and dog-friendly offices – just to name a few.
athenahealth partners with hospitals and ambulatory customers to drive clinical and financial results. We offer medical record, revenue cycle, patient engagement, care coordination, and population health services. We combine insights from our network of more than 160,000 providers and approximately 117 million patients with deep industry knowledge and perform administrative work at scale. For more information, please visit
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