Credit Manager – Personal Loans – Digital – Mumbai – Neelyog Square – JM Job For 0-50 Year Exp In Tata Mutual Fund Mumbai, India – 3450150

1. Automation across products

• Digital transformation of existing credit processes to address rising costs, new customer preferences
• Work closely with the Product, Technology and Business teams to devise the best and most innovative solutions for solving our customer’s needs.
• Monitoring performance of Solutions
• Better TAT

1. Process Management

• Ensure uniform process
• Analyzing various processes and recommending process changes to initiate cost savings ,optimize resources and enhance operational efficiency
• Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
• Random Process Audits

1. Efficiency & Productivity Improvement.

• Increase Productivity through internal process reviews
• Technology intervention.
• Efficiency Building through best practices in the market.
• Productivity Tracking

1. Optimise Cost
   • Contracts negotiations
   • Resource Rationalization
   • Automation

Qualification: MBA/PGDBA/PGPM or Equivalent