Job Description :
The Role
The Sales Compensation Analyst will report into theManager of Sales Financeand will beresponsible for deriving the commissions for direct, indirect and overlay sales roles on a globallevel; including channel partner. Support the design process of sales compensation and sales recognition plans to ensure alignment with the company’s business objectives and performance strategy.
Key Deliverables
·Be part of the team which provides support for all sales segments, regions and channels i.e. bothdirect and indirect
·Calculate monthly, quarterly, and annual commissions through Xactly for multiple business units according to compensation plans and internal policies, ensuring commission and bonus calculations are done accurately and in a timely manner
·Partner with cross functional teams to onboard sales new hires, manage role changes, quota, and build and route compensation plans via Xactly
·Research and resolve attainment and commission questions, including calculating and processing adjustments for commissions
·Work with sales management, Finance and revenue operations on design and implementation of newsales plans
·Build and maintain appropriate learning and support materials for programs
·Partner with accounts receivable team on clawback process and effectively communicate the process tothe sales rep
·Work with payroll for timely inputs for payroll processing for GTM organization
·Research and resolve any discrepancy or issues raised by Sales Teams
·Provide insights to management on productivity and efficiency of the sales reps/regions
·Manage partnership, Channel and ISV partnership programs
·Perform analyses, reconciliations, and ad hoc reporting as directed
·Ensure compliance across the process and provide support for audit requirements
Experience / Qualifications
·1-3 years of proven work experience in sales commission & incentive process in software/ITESorganizations
·Strong MS Excel and Google docs skills and experience
·Experience with Xactly
·Excellent analytical skills along with the ability to create and present detailed reports
·Ability to accurately process numerical data
·Experience interpreting data analytics to derive business insight and drive business value.
·High level of integrity where personal and professional values are aligned with the company’s mission,vision and leadership framework.
·Bachelor’s degree in Finance or Operations
·SaaS experience is a plus
Personal Attributes
The ideal candidate will be intelligent, results-driven and assertive, but will also be collaborative and operate transparently. S/he will be resourceful and adaptable, and will seek out opportunities to reach out to the business, build engagement and add value. The candidate will have strong communication skills and will be capable of presenting to a wide variety of audiences. A passion for Freshworks’ mission, products and business; a drive to innovate; a willingness to experiment/learn; and persistent intellectual curiosity are also desired personal attributes.


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