- Responsible for Stakeholder Interlock
- Help in Building Deep Business Domain Expertise
- Working with multi-functional teams and Business Problem Formulation
- Help in Solution Design and Development
- Deployment and Driving Action on Data driven decisions
- Follow up and tracking impact of data driven recommendations
- Drive key business outcomes around Topline, Bottomline, Customer/Employee Sentiment etc.
Who you will work with:
CX is a team of exceptional technical guides whose #1 focus is to deliver best in class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores.
The CX Insights organization works with Solutions, Marketing & Acceleration team helping business leaders and operation leads with their data, analytics needs and also providing business insights for decision making. The team is chartered to deliver accurate, high quality data, models, hypothesis and recommendations to the business leaders at the right time ensuring that we make efficient business decisions.
Who you are:
Graduate with
Master’s degree or Bachelor’s degree in
Management/Operations/Statistics/Mathematics/Computer + _2 to 4 __ years of work experience in
- Business Consulting
- Data Engineering
- Statistical Modelling
- MIS
- ML/AI
- Data storytelling
- Business Analyst
- Operations Management
Good in any of the below concepts
- RDBMS
- Hadoop
- Snowflake
- R
- Python
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