video call customers to complete the full kyc
verify the details submitted by the customer while opening the account and documents submitted are matching
ensure vkyc completed by the right person
should maintain a good relationship with the customer throughout the kyc process
cross-sell other banking products
give complete and correct information on all the products pitched to customer
take call backs in the case the customer is busy and ensure the follow up is done on time
resonsible for quality communication and customer servicing within laid down productivity and service benchmarks
meet target on conversation and cross selling as defined from the time to time
Source link
