Business Function
Technology and Operations (T & O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T & O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose

  • The candidate would be responsible to set up the framework for the Payments & Settlement reconciliation for the Credit Card business, and to ensure a robust control environment is set up around the same.
  • Needs to identify the risk & control issues through continuous monitoring & reconciliation.
  • The said candidate needs to collaborate with various stake holders on matter of reconciliation methodology and control aspects for seamless functioning of the unit.
  • Excellent communication & analytical skills with strong data analytic capabilities.

Key Responsibilities & Accountabilities

  • Responsible for setting up the framework for the Payments & Settlement reconciliation for the Credit Card business.
  • Thorough understanding of each Business Events and the related Financial Transactions and their accounting entries.
  • Thorough understanding of the settlement flows.
  • Understanding of the dispute resolution mechanism for a credit card including chargebacks and dispute handling.
  • Understanding of creation of Workflows to ensure quick investigation of identified discrepancies.
  • Understanding and ability to configure match rules to handle matching scenarios.
  • Expertise in Chargeback and Reconciliation Management with knowledge of associations including Visa, Master Card and AMEX.
  • Responsible for setting up the Governance framework with regards to Credit Cards.

Experience
Essential

  • Prior experience in in handling Credit Card Reconciliations.

Desirable

  • Experience of min 10-12 years in any various Credit Card Operations processing roles.
  • Experience in conduction UAT%26rsquo;s and having experience of leading projects on automation.

Core Competencies

  • Strong planning, organizational and analytical skills
  • Attention to detail and accuracy
  • Effective problem-solving skills
  • Computer literate, with a good understanding of Microsoft Excel & Power point.
  • Able to work independently with strong teamwork values
  • Good inter-personal and communication skills

Work Relationship

  • Collaboration with all units of the bank and working in a cohesive manner.

Subject Matter Knowledge

  • In depth knowledge of guidelines around Visa & Master Card Settlement for the Credit Card Business.

India-Maharashtra-Mumbai


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