Customer Success GroupJob Details
Job Title: Technical Consultant – Salesforce Industries
Location: Bengaluru, IN
Role Description:
- The goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Vlocity Developers are key players in this objective, as they can leverage native Vlocity functionality to deliver customer requirements quickly with minimal customization.
- You’ll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer’s needs.
- Working predominantly in Agile scrum teams, you’ll be building out complex business processes using native Vlocity technology and the toolkit of the Force.com platform.
- You’ll be involved in all phases of the project lifecycle – from low-level design and development through to deployment and post-production support.
- You’ll acquire a deep product knowledge of the Vlocity vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.
- You’ll also act as a champion in the wider Vlocity partner ecosystem, sharing best practices, lessons learned and time-saving techniques.
Minimum Requirements:
- 3+ years’ experience of working on deployment teams, ideally using Agile development techniques.
- Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.
- Extensive experience of building solutions in at least one of our industries – telecommunications, media, insurance, healthcare or public sector.
- A self-starter, adept at picking up new skills and technologies, and eager to break new ground.
- Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.
- Vision to help us take our company to the next level.
Technical Requirements:
- Salesforce (Apex, VisualForce, Lightning)
- CPQ
- Java, SOAP APIs, REST (JSON, XML)
- Data modelling
- Process modelling tools and best practices
Preferred Requirements:
- Excellent interpersonal and communications skills.
- Salesforce Platform Developer / Platform App Builder
- Bachelor’s or Master’s degree in Computer Science, Software Engineering or a related field
About Salesforce
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we’re helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE ‘100 Best Companies to Work For®’ for 12 years in a row.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
Accommodations
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