Opening For Desktop Engineers -Allied Digital Services Ltd Job For 3-7 Year Exp In Allied Digital Services Limited India – 3085892

Greetings!!
Location-Amaravati, Wardha, Bhandara, Sangli, Jalna, Chandrapur, Nandurbar, Beed, Oamanabad, Gondia, Buldana, Washim,Hingoli, Gadchiroli
Roles and Responsibilities
Job Description of FMS Engineers:
On-Site/Off-Site pan India Background Experience: 3 years.+
Communication skill in English & Regional would added advantage.
Location: Pan India as specify the locations.
Shifts & Support: Rotational shift
Technical Knowledge
Troubleshooting & fixing desktop / laptop OS, e-mail client and O365, printer / scanner, print queue related L1/L2 level issues.
Basic system operation & troubleshooting i.e. OS, admin policies, Group policies etc. Manage/Implementation OS images at sites and OS deployment.
Laptop & desktop encryption support.
Problem solving Capability in Dell and other vendors laptop/ desktop Hardware Escalation handling & Knowledge of DHCP and DNS and function of AD, Corp domain, patch management, AV updation etc.
Desktop /Laptop Inventory management, coordinating with Asset tracker for maintenance of Asset Management.
Ability to quickly analyse & diagnose technical problems Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members, if required.
Problem determination and resolution within SLA’s.
Should be able to perform Root Cause Analysis for the incidents handle technical escalations. Ability to acquire new skills & keep them updated.
Proactive and clear communication skills and understanding quality and process Knowledge. Should be good in client communication skills and able to work in team.
Willing to work on shifts based on the projects need basis.
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Please share your updated profile on the ID [Confidential Information]
Regards,
Senior HR
Allied Digital