Job Requirements
We’re looking for a Technical Solutions Manager (TSM) to join our team! Our TSM needs to be a highly motivated, personable, and curious individual. This is a key role on our team to educate customers, refine the current offering, assist sales during the pre-sales process, play a vital role in client requirements gathering for integrations, and working with the development team to ensure deliverables are being met in accordance to requirements. In this role, you will work with the sales team and be the technical subject matter expert (SME), and support in the sales life-cycle. You will participate in customer meetings during the pre-sales phase to present the technical product features and answer questions. You will provide the required technical documentation & questionnaires to customers and explain the same to customers (if required). You will assist with RFPs & Proposals by contributing to technical sections of the proposals. In this role, you will present product technology and application integrations to customers and complete security questionnaires for prospects and existing clients. TSMs will also assist in the regulatory accreditation processes, work on automation of integration processes, and help Sales Engineering, Account Management, Customer Success and Implementation Managers with technical aspects of the product.
What you should expect:
Work in a high energy, crazy-fun, and agile team environment. it’s a fast-paced, where you will have personal accountability. We are proud to offer employees a flexible work structure, but value responsibility and hard work above all else.
Work Experience
We’re looking for a Technical Solutions Manager (TSM) to join our team! Our TSM needs to be a highly motivated, personable, and curious individual. This is a key role on our team to educate customers, refine the current offering, assist sales during the pre-sales process, play a vital role in client requirements gathering for integrations, and working with the development team to ensure deliverables are being met in accordance to requirements. In this role, you will work with the sales team and be the technical subject matter expert (SME), and support in the sales life-cycle. You will participate in customer meetings during the pre-sales phase to present the technical product features and answer questions. You will provide the required technical documentation & questionnaires to customers and explain the same to customers (if required). You will assist with RFPs & Proposals by contributing to technical sections of the proposals. In this role, you will present product technology and application integrations to customers and complete security questionnaires for prospects and existing clients. TSMs will also assist in the regulatory accreditation processes, work on automation of integration processes, and help Sales Engineering, Account Management, Customer Success and Implementation Managers with technical aspects of the product.
What you should expect:
Work in a high energy, crazy-fun, and agile team environment. it’s a fast-paced, where you will have personal accountability. We are proud to offer employees a flexible work structure, but value responsibility and hard work above all else.
Work Experience
- Hands on technical experience of 8 to 10 years
- To be successful in this role, you will need the following:
- Hands-on technical experience
- Designing solutions and integrations for enterprise environments
- Experience with SSO, SLL, URL Structure, and SOAP UI/Testing Tools.
- Understanding of Java & Web technologies. You are NOT expected to write code, but you need to understand the technical requirements and answer all technical questions. Phenom products and specific technical training will be provided.
- Exposure to application integration using different methods including API and Web Services. Mapping an integration.
- Fantastic communication and customer relationship skills.
- Experience in Talent Acquisition/Human Resources technology is a real plus.
- Ability to work in a fast pace environment with minimal supervision.
- Can work various hours/days and the ability to multi-task.
- Zeal for problem solving
Benefits
- Competitive salary for a startup
- Gain experience rapidly
- Work directly with executive team
- Fast-paced work environment
Phenom People delivers the Phenom Talent Experience Management (TXM) platform to transform the talent journey from interested candidates to thriving employees to enthusiastic brand advocates, while helping HR break the stereotype of being a cost center instead of a revenue generator.
Source link
