Your Career
Palo Alto Networks is looking for an Accounts Receivable Manager to help drive external and internal customer service quality and accounts receivable process efficiencies through the Company’s continued high pace of growth. The Accounts Receivable Manager will perform accounts receivable tasks while working with key stakeholders, support initiatives, and participate in process improvements in a fast-paced environment. This position will manage a
team responsible for resolving customer billing disputes, cash applications, and reducing accounts receivable delinquency.
Your Impact
Palo Alto Networks is looking for an Accounts Receivable Manager to help drive external and internal customer service quality and accounts receivable process efficiencies through the Company’s continued high pace of growth. The Accounts Receivable Manager will perform accounts receivable tasks while working with key stakeholders, support initiatives, and participate in process improvements in a fast-paced environment. This position will manage a
team responsible for resolving customer billing disputes, cash applications, and reducing accounts receivable delinquency.
Your Impact
- Overseeing accounts receivable team performs in agreement with accounting principles
- Resolve invoice disputes and other billing inquiries from customers
- Identify and collaborate on solutions for accounts receivable process deficiencies
- Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner
- Identify issues attributing to account delinquency and discuss them with upper management
- Review and monitor assigned accounts and applicable collection reports
- Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy
- Create and implement strategies to increase the number of successful collections
- Prepare cash forecast to meet quarterly cash target
- Ensure cash applications are posted daily and accurately
- Analyze customers accounts and resolve payment discrepancies
- Reconcile the accounts receivable ledger accounts to ensure that all payments are accounted for and properly posted
- Participate in the worldwide accounts receivable close, including preparation of monthly journal entries and reconciliations
- Prepare schedules to support external audit and internal team deliverables
- Perform user acceptance testing of new system implementations as required
- Ensure compliance with SOX 404 key controls
- Assist with ad hoc reporting, analysis, and special projects
Your Experience
- Minimum 5+ years of corporate accounts receivable experience
- Bachelor’s degree in Accounting or Finance or equivalent
- Excellent customer service, proactive, and strong work ethic
- Effective verbal and written communication skills with all levels of management and cross functional organizations
- Works well autonomously with the ability to manage priorities and execute under pressure
- Strong team management, problem-solving skills, research / resolution skills, and data analysis
- Solid organizational skills with attention to detail
- Perform at high levels in a fast-paced ever-changing work environment
- Ability to contribute to continuous process improvement
- High proficiency in Microsoft Office with intermediate knowledge of MS Excel, including formulas to enhance efficiency
- Experience with SAP ERP, Google Suite, Clarizen, Concur, HighRadius, Salesforce are a plus
Your Team
Our Accounts Receivable Team responds to external and internal requests daily, supports non-standard transactions and works cross-functionally with key stakeholders. The ideal candidate has a keen eye for detail, high level of accuracy, resourceful, organizational and time management skills. We partner closely with sales, order fulfillment, revenue, and other operational stakeholders to ensure billings and collection goals are met. If you have a passion for customer service, want to enhance your accounts receivable experience, and seeking to be part of a team that is solving challenging problems – this is it.
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