The persons who works in ground duty are known as ‘ground crew’. The job of ground crew is to keep airplanes running efficiently. There duties include welcoming guest airplane take-off, airport ground staff and air operations, airline operations ,running airports. Ground staff is people who work in the airport terminal itself, They are responsible for inspecting ,storage ,storing luggage ,stocking airplane with food and beverages. Some other duties are directly interacting with customers, Providing information about flight timing. You will get know more about the duties of ground crew.

GROUND CREW DUTIES :1.Commercial role 2.Technical role

Inside the airport terminal: Re-routing or re-booking passengers whose flights have been delayed or canceled, assistance to disabled passengers ,providing up to date information to passengers, checking passengers in flights, Assisting passengers with all the inquiry along with lost or delayed baggage, assistance while carrying out security checks.

Technical Role:
In technical duties ground crew have to do so many technical task like coordinate and manage staff around the aircraft during its step over, draft and hand over the necessary documents to the airplane captain, preparing the flight plan, fuel, weather condition and other important information is given by technical ground crew. Along with this management of take of take off slots and airline network and fleet management. In India most of the carriers self -handle the domestic and international operations. Foreign airlines uses third party handlers, which are not allowed to self -handle.


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