International BPO – MNC – Non voice – Chat Process – Web Chat@Pune Job For 1-4 Year Exp In Gautam Consultancy Pune – 2873433

* Handle and respond to customers requests via Chat to ensure prompt resolutions of the queries resulting in complete satisfaction & acceptance.

* Efficiently gather complete information to access and fulfill customer needs.

* Communicate effectively and professionally with internal and external customers to resolve questions and issues.