Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The Opportunity
Are you looking to lead a multifaceted and exciting services arm of a leading AdTech platform
Manager AdCloud Services role provides the opportunity to do just that. You will utilize your expertise in Ad operations, media strategy, and client services to help individuals build a strategy for media activation and performance optimization. Your strong background as a people leader will be required to keep the team motivated to deliver a top-notch work quality and will inspire them to aim towards a bigger organizational goal. Acquire thorough organizational awareness to guide team members for their career development discussion. The role will require excellent stakeholder management skills under all circumstances.What you’ll Do

  • Expected to work in North America Shift hours.
  • Recruit, lead, mentor, and expertly manage a team
  • Drive an inclusive and respected culture in the team that propel diversity of thoughts and individuality
  • Manage a team where the primary responsibility will be end-to-end campaign executions & deliveries. These include but are not limited to: Campaign building, Campaign management, Campaign execution, Campaign Optimization & Troubleshooting
  • Lead the day-to-day activities of the team including team scheduling; Ensure dissemination of process, policies, performance, and quality expectations.
  • Provide management and professional mentorship to team members through regular one-on-one meetings, regular team meetings, and monthly account reviews.
  • Lead the team to ensure adequate account coverage through team schedules and back-ups. Responsible for mentoring and developing staff to meet or exceed job expectations.
  • Own & Drive performance for Adobe AdCloud Ad operations/ Services Business.
  • Coach and mentor team with customer critical issues and non-engagement; assist in problem evaluation and resolution; Prepare appropriate status reports for delivery to customers and account management.
  • When needed seek leadership for assistance in resolving the critical problem and/or dealing with the customer.
  • Strive to master Adobe AdCloud technology and keep up to date with feature improvements & updates

What you need to succeed
Technical Skills
Excellent Microsoft Excel skills. More specifically, it will be important to have in-depth knowledge of the following Excel features (but not limited to) : VLOOKUP, basic formulas like sum, SUMIF, IFERROR, Pivot Tables, Graphs, Macros
Excellent Microsoft Presentation and the ability to build new infographics to present business/performance reviewsDigital Marketing Skills
Strong understanding of the Display Advertising Ecosystem, Ad networks, rich media vendors, RTB/Programmatic media buying
Govern process to drive Quality assurance in campaign deliveriesPeople Management Skills

  • 4-6 years of people management experience
  • Experienced in handling annual performance review and in performance management processes
  • Proven abilities to identify, improve, and apply your EQ to be more effective as a leader.
  • Must have exposure to lead change, scale the business and inspire and guide your team through ambiguity

Business Skills
Experience making pitches in front of Sr. leaders, large groups, and customers.
Proven knowledge of general business models, concepts, and strategies
Motivated self-starter capable of taking initiative and negotiating tough situations with influencing communication style
10+ years of overall relevant work experience
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe’s the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.


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