We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.
Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services – the pots, pans, soups and sauces – they need to work better, faster and safer, leading to better patient outcomes.
We are looking for a Cell Culture Field Application Specialist to work with our sales and technical experts in the Cell Culture Commercial Modality team spread across India. Do you have a passion for the Biopharmaceutical Industry Then we would love to hear from you.
What you’ll do
- Primary responsibility is to provide application and troubleshooting support to all the Biopharma and academia customers for the cell culture (HyClone) range of products in West and North part of India, with an objective of achieving annual Design-In and financial targets that are held by the local sales organization.
- Provide high level pre-and-post sales process development support of cell culture product/services. Manage customer expectations of scientific outcomes. Triage or transfer technical questions for products to relevant internal stakeholders.
- Develop personal & technical credibility with the customer to foster a consultative relationship and advance the technical dialog with the overall objective of furthering a perceived contribution to the customer’s end goals.
- Work closely with customers to identify upstream pain points, solutions and potential media development projects with commercial potential and provide technical support relating to media optimization and formulation modifications for our customers.
- Support trade shows and professional conferences by performing product demonstration and seminars
- Use market and product knowledge to assist sales teams in developing sales, marketing and account sales strategies
- Provide competitive product insight and provide regular feedback on customer satisfaction and needs to internal stakeholders.
- Support Account Managers and Sales Specialists across all Biopharma functions to develop and finalize bids/quotes and custom services to meet customer requirements.
Who you are
- A Masters or Ph.D. degree in Life Sciences/Biosciences/Biotechnology with minimum 5 – 8 years of experience in cell culture process development in an industrial biomanufacturing environment or 5 years as an Upstream Application Specialist in a vendor environment.
- Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
- Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
- Willingness to travel within your specified geographic region and globally to participate in trainings, meetings and key projects.
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Good communication, interpersonal and negotiating skills and high ability to work in a team.
- Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve.
- Proficiency in computer skills in Microsoft Office Suite products.
- Fluency in English (written and spoken). Additional language skill would be beneficial.
- Must be willing to travel at least 60% of the time.
Desired
- Experience working with various mammalian cell culture processes and/or microcarriers
- Strong time management and organizational skills
- Excellent communication skills (writing, articulating, listening, questioning) and ability to interface with management, sales and service teams and customers
- Proven ability to contribute in a multi-disciplinary team environment
- Self-starter, energizing, results oriented, and able to multi-task
- Demonstrated problem solving ability and results orientation
- Demonstrated ability to work in a collaborative, matrixed, and customer focused environment
Who we are
Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you’ll feel right at home here. If you’re flexible, curious and relentless, you’ll belong. If you are excited about a global culture, this can be the place to further your career.
Cytiva is a global life sciences leader with over 7000 associates across 40 countries who are dedicated to our mission to advance and accelerate therapeutics. As a trusted partner to customers that range in scale and scope, Cytiva brings efficiencies to research and manufacturing workflows, ensuring the development, manufacture and delivery of transformative medicines to patients.
Cytiva is part of the Danaher family of life sciences companies, a global science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world. As part of a greater Life Sciences platform, you’ll redefine what it means to innovate every day. Pioneering the future of science, research, and medicine gives you unlimited opportunities to find the next breakthrough that will best serve scientists and medical professionals in the fight to save lives.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The ‘EEO is the Law’ poster is available . #LI-VK1
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The ‘EEO is the Law’ poster is available .
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