Job Description:
 Responsible for Bkt Collection and W-off recovery in Consumer Durable portfolio.
 Managing a Team of Collection Associates and agencies.
 Ensuring adequate manpower & Agencies for portfolio coverage meeting CAPE norms.
 Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
 Specific focus on Non starters and visiting delinquent cases.
 Co-ordination with the Sales, Credit underwriting, RIC team for portfolio quality management.
 Recommending legal actions for critical cases.
 No delay in deposition of money.
Roles and Responsibilities:
 Responsible for collection efficiency on timely manner, thus delivering targeted performance.
 Responsible for Effective Cost Management.
 Understanding & Managing Healthy Portfolio.


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