Role Description – Summary:
This position is an expansion to the existing support team who specify, document, configure and test changes to DB’s Travel and Expense Management system, Concur.
The role involves hands on Configuration and Technical Support for DB’s Concur Expense System implemented across multiple geographies & integrated with DB’s other internal upstream & downstream systems.
Most activities will require understanding of the system architecture, data flow design, feed specifications as well as the business environment and Application Configuration.
Successful candidates will take ownership of their assignments and comply with DB’s core SDLC processes to deliver accurate and timely technical change to The Bank.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Flexible working arrangements
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
Key Responsibilities / Tasks:
Understand DB’s Concur Expense System Configuration to enable analysis and performance of the following tasks:
- Evaluate Change Requests / Business Requirements and then document functional specifications and the associated technical implementation guides.
- Perform detailed feasibility analysis, build & test the proposed changes in various TEST & PROD environments.
- Create Test Plan & Test Strategy as per business requirements.
- Create Test Scenario & Test Cases for Unit, Integration, System and Regression testing & prioritize testing activities.
- Create effort estimation for all the build & testing activities.
- Execute the test cases in multiple environments, document results and report defects, define severity and priority for each defect.
- Prepare status reports for all work in progress & provide timely updates.
- Ensure that all build & test related work is carried out as per defined standards and procedures.
- Ensure that all the activities are performed within project timelines & escalate any impediments for the planned milestones.
- Create release documentation as required for changes performed.
- Supports the development of an environment where people management and development is the number one priority. Coaches direct reports and others in the organisation, as appropriate
- Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture
- Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution
- Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment
- Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance
- 5+ year’s industry experience in system configuration/sysem application management including Software Testing
- Good to have prior experience on Travel & Expense tools (Concur), Requirement Gathering Tool (Jama/Jira), Test Management tool (ALM) & Time tracking tool (Clarity).
- Strong ability in requirement analysis, build, testing and documentation to cover entire functionality.
- Sound knowledge of automatinc software test design and test execution methodologies.
- Intermediate Knowledge of Selenium Browser Automation Framework / Python.
- Advance Microsoft Office experience (Excel/Access) preferred
- Concur object architecture and data flow experience preferred
- Strong communication and articulation skills.
- Strong stakeholder management skills.
- Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required.
How we’ll support you
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Click to find out more about diversity and inclusion at Deutsche Bank.
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