Business Analyst
Introduction:
This role is of a Sr. Business Analyst in the PEGA Case Management and servicing domain in Fraud & BI Specialist TC. The candidate will be working within a Scrum team as a Business Analyst and will be required to liaison with Business Stakeholders to elicit, analyse, communicate and validate features of a new functionality, manage BA team. The candidate will be someone who can serve as a Subject Matter Expert with good hold on business and functional domain knowledge.
What will you be doing
- Provide strong Business Analysis expertise in an agile frame work environment
- Work as a liaison among project stakeholders to elicit, analyse, communicate and validate features for new functionality. Serves as the SME for business and functional domain knowledge; working closely with the Product Owner
- Senior Stakeholder Management
- Excellent Knowledge of industry/market trends in the Credit Card/Payments domain
- Excellent understanding of Customer Journeys in the Cards Dispute/Chargeback Domain
- Expert in breaking complex requirements into Epic, Features and Stories
- Supports the Project Manager /Technical Lead and leads the team in the inception, epic creation, feature creation as well as Story writing to ensure clear scope and acceptance criteria in line with Agile delivery methodology
- Create, groom and maintain the project feature and story backlog in addition to any changes to those requirements
- Participates and leads joint design sessions to groom and document features and stories
- Create feature and story backlogs that are clear and straightforward.
- Work with the Tech Leads with flow diagrams, tables, mock-ups and other methods to ensure features and stories are presented without ambiguity when designing the solution.
- Analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
- Improves systems by studying current practices
- Recommends controls by identifying problems; writing improved procedures.
- Maintains system protocols by writing and updating procedures.
- Knowledge transfer as reference for users by writing and maintaining user documentation
- Work with Product Owner to decompose features into stories
- Identify dependencies across applications to support feature decomposition and story definition
- Adhere to Agile methodology, ensure requirements documentation complies with Agile and audit standards.
- Adhere to all Barclays, Barclaycard, Barclaycard US and Technology standards, policies and governance practices.
- Contributes to and use best practices and standards including BCUS Values & Behaviours.
What we’re looking for:
- Excellent written and oral communication
- Extensive experience in financial services or highly regulated industry
- 10+ years of experience as a Business Analyst, Systems Analyst or other similar role and out of which at least 5 years in Credit Card /Card Payments domain
- Ability to understand, analyze & document complex processes, features and stories
- At least 3 years of experience in PEGA Claims System must
- Self-driven and proactive person who is willing to work late hours to ensure healthy back-log for the team
- Excellent planner to ensure effective prioritization of work for the team for maintaining continuity
- Proven leadership skills with experience in leading team through complex delivery
- Knowledge of software design
- Knowledge of software development processes
- Knowledge of software maintenance processes
- Excellent organizational, problem solving and analytical abilities
- Familiarity with Scrum techniques and Agile methodology
- Working in distributed Agile environment
- Own the e2e Traceability of Requirements
- Worked in Tools that are used for Capturing Requirements in Agile(Jira, Rally etc.)
- Should have the skill to deriving multiple User Stories from Epics to ensure that all scenarios are covered
- Ability to demonstrate What-not-How approach in whilst communicating objectives and purpose
- Ability to align with other roles in the team seamlessly
- Ability to understand the requirements and communicate /disseminate the same effectively to multiple stakeholders
- Can Ability to get involved in the detail whilst maintaining the big picture
Skills that will help you in the Role:
- Comfortable in decomposing large pieces of work into smaller chunks (by creating Epics/User Stories) that is understood by the team
- Comfortable in working in a highly collaborative working environment
- Ensures that all requirements support the delivery of business value by keeping customer focus, fulfills goals and objectives of the Program
- Facilitate scope prioritization with the Product Owner/s and Business and ability to communicate rationale
- Ability to contribute to estimation in Agile World
- Responsible for keeping the requirements backlog up-to-date
- Performs just-enough analysis to enable development work, and to reduce rework and overhead ( Work hand in hand with the Dev/ QA teams to ensure that the Sprint targets are met)
- Synthes complex sets of information to provide clarity and understanding to the Dev/QA team
- Understands a problem enough to determine cause and provide appropriate solutions
- Understands and defines requirements from a business and customer/user perspective
- Understands how to implement the delivery of a product or an application
- Understands the big picture and works with the team to understand concepts
Where will you be working
Pune
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.
Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our Benefits
Our customers are unique. The same goes for our colleagues. That’s why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.
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