Job Description :
Job Role:

  • Handling personalized service requests of Privy customers.
  • Generation of timely business MIS.
  • Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.
  • Coordination with CPC/RPC/Investment desks for account opening of Privy customers.
  • Managing complaints of Privy customers and ensuring their resolution within TAT.

Job Requirements:
Excellent written and oral communication skills

  • Developing and maintaining banking relationships with a select group of high net worth customers
  • Excellent communication skills with customer service orientation
  • Courteous and polite.
  • Good Knowledge of Microsoft Excel.
  • Understanding of banking norms and processes.

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