Job Description :
Role:
Handling personalized service requests of Privy customers.
Generation of timely business MIS.
Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.
Coordination with CPC/RPC/Investment desks for account opening of Privy customers.
Managing complaints of Privy customers and ensuring their resolution within TAT
Job Requirement:
Excellent written and oral communication skills
Developing and maintaining banking relationships with a select group of high net worth customers
Excellent communication skills with customer service orientation
Courteous and polite
Good Knowledge of Microsoft Excel
Understanding of banking norms and processes.
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