Position Overview:
The Systems Engineer is a subject matter expert in Systems Administration and in addition provides input and guidance to projects in the design, build and
implementation stages. Acting as a Work Package Lead, the Systems Engineer will work with the Architecture team, Operations departments and other project team
members to develop detailed project documentation (e.g. Technical Design Documents) for all Technology components under the Systems Management
domain in order to establish, integrate and implement a viable service offering, Reporting to the Sr. Manager, Systems Management, the Systems Engineer position
plays a strategic role in the design and implementation of projects and is responsible for developing project related information in support of organizational/client related
functions as well as the production of operational support documentation as part of the hand-over to the Systems Administration function. The Systems Engineer
mentors staff, ensures standards and practices are followed and is well versed in technologies implemented within the organization and available in the marketplace.
Responsibilities
The Systems Engineer is a subject matter expert in Systems Administration and in addition provides input and guidance to projects in the design, build and
implementation stages. Acting as a Work Package Lead, the Systems Engineer will work with the Architecture team, Operations departments and other project team
members to develop detailed project documentation (e.g. Technical Design Documents) for all Technology components under the Systems Management
domain in order to establish, integrate and implement a viable service offering, Reporting to the Sr. Manager, Systems Management, the Systems Engineer position
plays a strategic role in the design and implementation of projects and is responsible for developing project related information in support of organizational/client related
functions as well as the production of operational support documentation as part of the hand-over to the Systems Administration function. The Systems Engineer
mentors staff, ensures standards and practices are followed and is well versed in technologies implemented within the organization and available in the marketplace.
Responsibilities
- Expert level of experience with Microsoft Active Directory services including forest and domain design, policies, trusts, replication and topology
- Well versed with security aspects and maintain system security as per industry standards
- Experience implementing GPOs, OU, resources, security principals, replication, DNS / name space, group policy management, schema modifications, ADFS, SSO, domain / forest creation
- Strong shell scripting (PowerShell, VB)
- Collaborate and communicate with architects, internal departments and partners
- Compose and compile thorough documentation
- Follow and apply configuration and security standards and policies within a defined Change Management process
- Strong analytical, troubleshooting and problem-solving skills
- Strong communication and collaboration skills
- Ensure high availability of IT services through adoption of industry best practices, including monitoring systems performance and providing superior operational support and maintenance
- Assist in the development and execution of technology initiatives relating to infrastructure to ensure that appropriate solutions are delivered on time and within budget
- Keep current with trends and issues in the IT industry and provide recommendations to IT management and other business managers on how these trends could enhance the performance of existing business units
- Support the development and execution of technology initiatives relating to infrastructure to ensure that appropriate solutions are delivered on time Assist in development of appropriate architectures to meet established SLAs for
disaster recovery - Provide third level technical support to the organization, for all technology currently installed
- Escalate unsolved problems to management or the vendor, as appropriate
- Ensure that adequate systems documentation is kept up to date on all production systems
- Perform selective administration of and support the companys Windows Server
Infrastructure consisting of
1) Windows File & Print Servers
2) IIS Web Servers
3) Various Application Servers
4) Infrastructure Servers (incl. DNS, DHCP, WINS Servers) - Perform installation and configuration of new hardware and software as related to Project requirements and, working with System Administrators, develop operational support documentation for post Go-live support
- Conduct research and troubleshooting activities on existing outstanding issues related to the Windows Server Farm environment
- Create scripts where feasible in order to automate processes
- Contribute to the creation and maintenance of all documentation related to processes and procedures, infrastructure diagrams, technical manuals, TDDs etc
- Work with Development, QA and UAT teams to ensure successful implementation of projects and releases when required
- Contribute and adhere to the operational change and release management process
- Respond to emergency pager calls in a timely manner when required and report on problem and resolution as appropriate
- Comply with internal controls and policies as applicable (adherence to Bill 198, PCI, COBIT compliant internal controls initiatives, Enterprise Services roadmap)
- Proactively recommend infrastructure planning and design.
REQUIRED SKILLS / EXPERIENCE:
- Degree in Computer Science
- A minimum of 5 years of experience working within a Microsoft Infrastructure Platform including Windows, SQL Server and other Server System Products
- MCSE Certification or equivalent
- Exceptional IT Operational experience
- Proven expertise in designing and architecting domain consolidation projects
- Strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units
- Windows 2008/2003/2000
- In depth knowledge of Internet Information Services (IIS) in a high availability environment
- Windows Network Infrastructure Services Active Directory, Terminal Services, Windows Clustering, DNS, DHCP, WINS
- In depth understanding of TCP/IP
- Ability to adopt to standards including system change implementation methodology and project management practices
- Superior verbal and written communication skills is essential
- Willingness to participate as required in on-call support rotation.
- Ability to work off hours as required
- Sound knowledge of Microsoft licensing models
- Previous experience in leading successful infrastructure implementations.
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The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.
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