Service Desk Voice Support with Active Directory Exp & ticketing tools Job For 1-5 Year Exp In White Horse Manpower Consultancy Private Limited. Bengaluru / Bangalore – 2223148

Respond to the incidents reported by customer through voice, email, chat and Self Service Identify, investigate and diagnose the issue, resolve or assign the incident to right assignment group.
Required Candidate profileExcellent customer service skills
Bachelors degree or 3-yr. diploma
Good to have ITIL, technical certification
2 4×7 Support 9.5 Hr. Shift 3 5 days working per week
Call 8105782221,9008837779
Perks and benefitsPlus Incentives