Responsibilities and Duties
• Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
• Understanding Operating Systems like Windows 7,8,10 and MacOS.
• Troubleshooting Network and Internet Issues for Clients.
• Fixing Software and Drivers on Client Systems.
• Understanding of Settings and Control Panel Options.
• Fixing Issues in Device Manager and External Devices.
• Understanding Latest Privacy Settings and Access Control in Devices
• Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc
• Adept at technology to troubleshoot and ensure smooth online class experience.
• Active listening skills, patience and detail obsession to maintain call logs.
Qualifications :
• A bachelor’s degree is required. Graduate in Computer Science/IT or strong passion for devise and software tech debugging
• Min. 1-3 years relevant experience OR Fresher Can Also APPLY
Salary: 20k/month to 25k/month In-hand (Plus performance incentive upto 12k/month)
Work Hours: 10 a.m. – 7 p.m. (Monday-Saturday)
If you are interested to relocate to Mumbai kindly send your resume for telephonic interview.
Freshers can apply.
Suparba
HR recruiter
Growing Careers
Mobile: +919148500498
Email: [HIDDEN TEXT]
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