Job Description :
Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : Bachelor of Business Administration
Travel Percentage : 0%
Are you curious, motivated, and forward-thinking At FIS youu2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
FIS Investran, our private equity accounting and reporting solution, unifies fragmented data, automates complex processes, and supports smarter accounting while reducing costs, errors and pressure for our clients teams.
As a Platform Engineer, your role has end to end accountability of the platform/service irrespective of whoever manages the underlying technology, people and process across FIS.
You are technically responsible for FIS products deployment and ensure quality of service in production environment including direct and control all support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution, change deployment and certification, application performance, application operations management and development support.
What you will be doing
GENERAL DUTIES & RESPONSIBILITIES
Provides 24 x 7 on-call support for all assigned production-related systems.
Develops and executes scripts, utilities and associated test plans. Scripts may modify data that is not updateable via user interface.
May conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.
Interfaces with internal clients, vendors, managers, IT and Product Development to resolve problems.
Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary.
Assists in documenting current policies and procedures.
Represents team on cross-functional teams for production, support and development activities.
Performs specialty production processing.
Learns, understands, implements and utilizes SOX (Sarbanes-Oxley) and security regulations.
Performs monthly and quarterly SOX testing.
Interacts with internal departments to deliver solutions.
Interprets and presents data and conclusions to management as needed.
Improve methodologies used in the job.
Other related duties assigned as needed.
What you bring:
Knowledge / Experience
Knowledge of the basic principles, processes, phases and roles of application development methodologies
Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies
Knowledge of testing tools and quality control requirements
Knowledge of programming languages
Knowledge of primary database engines with a demonstrated ability to write complex queries for data validation and troubleshooting
Demonstrated knowledge of company products and services
Excellent analytical, problem-solving and time management skills
Ability to successfully manage multiple concurrent tasks
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
Ability to work well in a fast-paced, high stress team environment
Ability to work independently and intuitive ability to prioritize assignments
Must be dependable and able to meet and fulfill obligations
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
Willingly shares relevant technical and/or industry knowledge and expertise with other resources
Must be highly flexible and adapt to changing priorities
Must be extremely detail-oriented and thorough in completing tasks
Willing to take on responsibilities and challenges
Skills

  • Some technical experience with Windows, Linux, VMware, Azure, other middleware technologies
  • Practical experience of public/private cloud technologies
  • Strong desktop computing skills u2013 PowerPoint, Visio and Excel

Qualifications

  • Degree or equivalent
  • ITIL v3 Foundation or higher desirable

Competencies

  • Fluent in English
  • Excellent communicator u2013 ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion
  • Attention to detail u2013 track record of authoring high quality documentation
  • Organized approach u2013 manage and adapt priorities according to client and internal requirements
  • Self-starter but team mindset – work autonomously and as part of a global team
  • Willing to travel occasionally (no more than 10%)

What we offer you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities u2013 FIS is your final career step!
  • A competitive salary and benefits
  • A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FISu2122 is the world’s largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Pooru2019s 500u00AE Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


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