Greetings from Magna Infotech!!
An excellent opportunity engulfs you with one of our most renowned clients. You will be on Permanent payroll of Magna InfoTech deployed to one of our Top fortune 500 clients.
Job Location: Bangalore
Notice period: Immediate
Experience: 0- 2yrs
Role: Technical Support Voice Process
Interview Date: Should be available for telephonic interview on weekdays.
Skills:
Primary Skills: Technical Support Engineer- L1 Global
Secondary skills: Excellent communication Skills
Key Job Description/Responsibilities
· Handling technical client based calls
· Troubleshooting on OS (Operating System)
· Networking, Windows
· Handling hardware issues- only commercial laptop, desktop, notebook, mouse, keyboard etc.
· Transferring calls to concerned department like EMT (Escalation Matrix Team), DOA Team(Dead on arrival) if it is a new products.
· Serial number verification by matching CPU, keyboard, battery, mouse etc
· Cab facilities + Shift Allowance
Note: Must have Laptop and internet Connection
Interested candidates please share your updated resume to [HIDDEN TEXT]CTC:
ECTC:
NP:
Pan No:
Available for telephonic interview on weekdays:
Mode of employment: Interested for Contract to hire(Y/N):
Regards
Dedeepya


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