L2 Support – Cloud Engineer 4-6 Yr Exp – System Administrator Job Chennai

Job Title: Cloud Engineer – Level 2 Support

Job Location: Chennai

Team: Network Operations Centre

Qualification: Graduate

Experience: 4 – 7 Years

Mandatory: Local to Chennai with immediate availability or less than 30 day notice

Job Description

Member of 24×7 Cloud Network Operations Centre

Working on escalated/production issues and providing solution adhering to the SLA

Guide L1 engineers & work alongside for troubleshooting

Take ownership of customer issues reported and see problems through to resolution

Research, diagnose, troubleshoot and identify solutions to resolve customer issues

Should be knowledgeable in Server Administration (Windows/Linux)

Mandatory Job Requirements

Excellent oral and written communication skills

Intermediate++ – Windows & Linux

Customer interaction experience

Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP, VPN)

Experience working on Scripting languages

Exposure to Automation, DevOps

Experience working on ticketing system

Familiar with ITIL processes

Should be flexible to work in rotational shifts

Must have skill (minimum two) Should be knowledgeable in Server Administration (Windows and/or Linux)

Strong SQL/Windows administration experience preferrably with certification

Strong Database administration experience preferrably with certification

Web server configuration, fine tuning and management

AWS Cloud certifications – Professional

Experience working on Cloud computing, DevOps, CI/CD

Good to have skills:

Handled large customers

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Best Regards,

Prashanth G

Cloud Kinetics || Rayala Tech Park, 3rd Floor, 144/7 Rajiv Gandhi Salai, OMR, Kottivakkam, Chennai, Tamil Nadu 600041

P & Whatsapp: +91 9666 363525

E: [HIDDEN TEXT]

W: www.cloud-kinetics.com

About Cloud Kinetics:

Cloud Kinetics Solutions has been major player in the Cloud. We are among the few companies to have migrated entire large DC’s (400+ servers) all-in to the cloud, and deploy and manage SAP on Cloud. Our Cloud team consists of certified cloud architects , certified sysops engineers. The Arcus Cloud Management Platform is built and managed by certified cloud developers. For more details visit www.cloud-kinetics.com