Mac Desktop Support Engineer Job For 2-6 Year Exp In HighPoints Technologies India Private Limited Mumbai – 1355612

Job Description
Message: Hi,
Greetings from Highpoints..!!
We have an immediate requirement for our MNC client.
Required Skills:
Communicate clearly and patiently via chat, email, phone, and in-person
conversations
Core competency with Mac OS and Microsoft Windows and Familiarity with data
backup concepts and systems
Mac OS X (OS installation, account creation and maintenance, file sharing concepts,
printing)
Basic understanding of common PC & Mac hardware components and connections.
Good problem-solving skills, ability to troubleshoot without continual escalation to
higher levels of support.
Strong working knowledge of common applications: email (Gmail), G Suite, desktop
publishing (Microsoft Office), web browsers (Safari,Chrome..etc)
Good data management, organizing, and prioritizing skills. You will be presented
with numerous challenges and tasks simultaneously and be expected to track them all
through to completion.
Ability to follow written and verbal instructions, willingness to learn new procedures
and tasks
Candidates should have minimum of 2 years of IT support experience
Excellent communication skills (oral and written) in both English and Mandarin are
preferred for global office communication and project deliverables.
Salary: Not Disclosed by Recruiter
Industry: /
Functional Area: ,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Full Time, Permanent