Cognizant Technology Solutions India Pvt Ltd – Process Executive

Team Lead / Team Manager – B&L

Qualification:
Graduate (exclusion:
BE/BTech/MCA)

Responsibility:
Business / Customer:
– Minimal Customer interaction under guidance Understands Domain Process/sub process, functions, terminologies (such as SOP, QC checklists).

Project / Process:- Handles First level processing of assigned transactions, Complex problems (procedures/processes) are referred to Supervisor/Line Manager
Adhere to quality requirements, achieve targets/volumes in given TAT(Turn around time).
Adhere to the mandatory industry regulation and compliance requirements for the given process.

Knowledge Management:- Understand various document templates and standards(Such as SOP’s) to interpret the documents & related terminologies

People/Team Management:- Adhere to org hygiene and compliance needs in terms of Time sheet submission, Assimilation & Attendance