Key Responsibilities:
1. Financial Responsibility:
- Increase Room Revenue
- Maintain ARR
- Control Inventory
2. Customer Responsibility:
- Increase Customer Value Preposition
- Increase Travel Agent Satisfaction
- Increase Guest Satisfaction
- Increase Guest memorable Experiences
- To Take Guest Feedback
3. Operation Responsibilities:
- Timely Complete Front Office Operation
- Timely Complete reservation procedures
4. Growth and Development
- To complete all operational form and reports on time
- To conduct training and certification of staff
- To increase staff knowledge and quality
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