Position Summary

Works with internal and external organizations to develop, plan and write/edit internal and external technical documentation. Work requires use of the appropriate editorial/logical methodologies and process management. Ensures that documentation is written in a manner that customers with limited to highly proficient technical product knowledge can understand and use the material.
Duties and Responsibilities

• Conceptualizes, researches, plans, analyzes, and authors high quality technical documentation
• Learns and adapts quickly to new technologies, tools, and processes in a fast-paced environment
• Spearheads and leads initiatives to improve content quality and usability
• Authors articles and topics using minimalism principles
• Works effectively with cross functional teams to deliver the best solutions to our customers
• Can solve, in creative and practical ways, a wide range of complex problems related to the creation and maintenance of documentation sets
• Demonstrates leadership skills in the areas of team building and mentoring writers
• Writes for technologies, including but not limited to, multimedia and Chatbot platforms
• Works effectively and efficiently with limited supervision, including little or no supervision in the pursuit of established goals and the resolution of complex issues as they arise
• Consistently demonstrates a sense of ownership in their work and deliverables


Qualifications

• Post-graduation / graduation in any one of the following: engineering, computer application, technology (BE/ME, B Tech/M tech, BCA/MCA)
• 5 years of experience as technical writer
• Excellent verbal and written communication skills
• Experience with persona-based writing
• In-depth understanding of Agile and Waterfall development methodologies
• Strong analytical and technical aptitude to grasp complex technologies
• In-depth understanding of telecommunications, cloud, and networking domains
• Advanced skills in using XML based authoring tools
• Understands Information Architecture methodologies, techniques, and implementation

To apply for this dynamic position, upload your resume to www.Innovatia.net/careers.

We thank all candidates for your interest, however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.


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