Job Description
Your Role and Responsibilities
As a Senior service Associate for Compensation & Benefits- You would be responsible for the following:

  • Process employee benefits and claim applications either directly or via third party vendors
  • Handle benefits delivery via payroll, in kind, via third party, or cash payment outside of payroll
  • Handle enrolment and termination of employees into various benefit plans based on policy
  • Maintain Benefits records of employees and update appropriate systems that support Benefits processes
  • Ensure accuracy of benefits related payments and deductions calculated in the payroll or any other payments system. This requires in-depth knowledge of company policies & other system interface
  • Manage different Benefits tools & databases used for benefits administration including investigation and resolution of errors, system testing, business case scenarios, etc.
  • Ensure efficient Benefits accounting management (FI posting, accruals, reconciliation)
  • Communicate benefits rules, policies, and delivery to employees
  • Generate legal and statutory reports to government and third-party vendors. This also includes other reporting requests by the client
  • Process vendor invoices and remittance of payments
  • Issue payment instructions to third party or to client Finance
  • Interface with customers to resolve questions and issues regarding benefits administration/processes
  • Interface with third party providers (insurance companies, HMO’s, etc.) on processes which impact benefits administration deliverables

Required Technical and Professional Expertise

  • HR Graduate / Postgraduate (MBA HR is preferred)
  • Excellent communication skills in English both oral & written
  • 2 – 3 years of overall experience with minimum of 1 year in handling Benefits & Administration for any International IT / ITES Company
  • Has good knowledge of Benefits related processes & should have worked on SAP HRMS
  • Good knowledge of MS Excel
  • Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
  • Ability to trouble-shoot and implement changes in his/her processes; ability to identify major areas of concern regarding compliance to travel policy as well as recommend measures to address identified exceptions; ability to analyse and present travel spending data in a way that will provide optimum benefits to the business
  • Ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues
  • Ability to work well within the team

Preferred Technical and Professional Expertise

  • Ability to liaise with Technology and communicate system requirements
  • Ambitious individual who can work under their own direction towards agreed targets/goal
  • Proven change management and be open to it good time management and work under tight deadlines
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Maintain technical knowledge by attending educational workshops, reviewing publications

Salary: Not Disclosed by Recruiter
Industry: /
Functional Area: , , ,
Role Category: HR/ Recruitment / IR
Role: Payroll Executive
Employment Type: Full Time, Permanent


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