Job description
Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Virtual Relationship Manager For Banglore (Bhoomanahalli) Location.
=> This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives.
=> Be part of fastest growing digital sales channel in financial services industry.
Job Designation: Virtual Relationship Manager
Job Grade: Deputy Manager-M2
This is “Contact Centre Branch” (Non-Branch Banking) besed Job,
This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.
Must be Experience:
• Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors.
• Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.
Job Description:
• To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
• Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets etc.
• This skill will also do sales with assigned customer based mapped to them
• Measure of outcomes NPS, Service Level, Service Quality and Sales.
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target)
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided
• to the team as guidelines for improving performance.
Other Features :
=> Working Day-: 5 Days working in a week.
=> ShiftTiming-: This is completely fixed day shift, the shift timing from 9.30 am to 6.30 pm.
=> Two Weekly offs: One fixed off on Sunday and another one on any weekday/Saturday.
Candidate Desire Profile:
• Must be excellent communication skills Verbal & Written.
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
• Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
• Two weekly offs with one Fixed Sunday off and other rotational off.
Eligibility/Experience Criteria:
• Candidate must be carrying at least 1.0 year to 4.0 year experience in sales with Banking or BFSI sectors.
• Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.
Salary Package:
• Annual CTC of Rs.2.50 to 3.50 Lac per annum plus performance based high Incentives.
• Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).
Education Qualification:
• Minimum Graduate with any stream Or
• Post Graduate with any stream.
Job Locations: Bhoomanahalli (Banglore)
Note: Interested candidates need to apply on same or Send / forward CV’s/Resumes at: [HIDDEN TEXT] | And write in the subject line “Kotak-VRM-280” we will revert back.
For Any kind of assistance or query call us:
Between 10.00 am to 5.00 pm only…Mobile Number +91-9966773224 (Naveen Valde)


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