Job Description :
Shift Time:
8pm to 5am / 5:30pm to 2:30am
Experience:
Freshers & 1+ year of experience into voice
Educational Qualifications:
Any Under Graduate or Graduate
Days of working – 5
Saturday and Sunday Fixed week off.
Job Description:
• Outbound calls to insurances for claim status and eligibility verification.
• Denial documentation and further action.
• Calling the insurance carriers based on the appointment received by the clients.
• Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
• Calling insurance companies to get the status of the unpaid claims.
• Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
• Maintain the individual daily logs.
• Performs assigned tasks/complete targets with speed and accuracy as per client SLAs.
• Work cohesively in a team setting. Assist team members to achieve shared goals.
• Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided the company’s quality system and policies.
• Communication / Issue escalation to seniors if there is any in a timely manner.
For more details contact: HR Meera @8695735355 /HRShubha @8489135355 / HRVaishnavi @8220000355 / HR Rebeka @8754855355 / HR Pavithra @7550007355 / HR Anu @8695335355
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